FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are prepared within 1–3 business days, then most arrive within 7–15 business days. A few specialist items ship from overseas partners and can take up to 20 business days. You'll get a tracking link by email so you can follow along — see our Shipping & Returns page for details.
Do you offer free shipping?
Yes — shipping is free on every order, with no minimum. It's already included in the price you see, so there's nothing extra to pay at checkout.